The excerpt below is from Allen Adamson's BrandDigital: Simple Ways Top Brands Succeed in the Digital World. It is excerpted from Chapter 10, "Start with a Simple Idea."

Allen certainly believes in branding simplicity... his first book was BrandSimple: How the Best Brands Keep it Simple and Succeed. Read on for the "four criteria by which a good brand driver can be judged."



Start with a Simple Idea

The best brands on the planet know the importance of basing their promise and their branding on a simple, relevantly different idea. However, the fact that it's relevantly different will become irrelevant if you cannot capture this simple idea in a blatantly clear and evocative brand driver. The fact that an idea is simple is also simply not enough. To generate branding that expresses everything you want consumers to associate with the brand, your brand driver must be intuitive enough for everyone doing the branding to understand and sticky enough for them to pass along while keeping its intent intact. Branding today is not linear: it's everywhere. A succinct, sticky, intuitive brand driver will ensure that your branding will be easily understood by those doing the branding and those influenced by the branding: the consumers. There are four criteria by which a good brand driver can be judged. To make it a snap, they all start with the letter S.

1. Simple. A brand driver must be, above all, simple in nature. It must capture the essence of the brand's promise in a way understandable, if not explainable, by a fifth grader. This is not a simple task. It's not that people aren't smart. Quite the opposite. It's that it's very difficult to get a roomful of smart people to agree on the one word, the one thought or notion that captures the essence of the brand. The very dynamics of big business, small business, any business with more than three people works against you. Group decisions are tough. The bigger the room, and the more people in it, the harder it gets. One exercise that we use with clients at Landor to meet the criterion of "simple" involves building a "story pyramid." You begin this exercise by having the group members write single words, or singular thoughts or notions about the brand's attributes or characteristics on index cards. The first task for the group is to determine which index card contains the word or notion that best conveys the point of the brand "story." This exercise will force the team to make hard choices. And that's okay. Establishing a brand driver requires making hard choices. Your brand can't stand for everything. Your goal is not to end up with a run-on sentence. The second task for the team is to use the remaining cards to build the supporting argument to the story in ascending order; to demonstrate why the idea on the pinnacle of the pyramid deserves to be on top. A good test of whether you've succeeded in your efforts is to run the idea by that fifth-grader. If the kid says, "Oh yeah, I get it!" chances are everyone else will, too. On the other hand, if the precocious kid asks, "So, what's your point?" your simple idea simply isn't ready for prime time.

2. Specific. If you tell me your brand is innovative, I'll ask you to be more precise; "innovative" in what way? When you use boilerplate words like "innovative" to describe a brand, they can be interpreted any number of ways. The words you use in a brand driver must be absolutely unambiguous in meaning and clear in intent. Because it can be very difficult for people to articulate something as precisely as necessary, we often use pictures to help our clients get to the specific word they're after. Visual cues can assist people who are trying to capture the difference between innovative as in a paper clip, and innovative as in the Click Wheel on an iPod. Another exercise to help people be more specific in their articulation of an idea is to have them express it in a book title or a movie poster. A similar exercise is to have them write a headline for an ad that succinctly and accurately captures the intent of the idea. You'll find that exercises like these help people self-edit. Once people learn to think beyond the obvious, they'll be able to hone ideas to their core.

3. Surprising. If something is surprising, it's easy to remember. Buzz words and jargon are forgettable. That's why brand drivers or mission statements filled with buzz words and jargon are often laminated or framed to hang on office walls. People forget what they say. The objective of a brand driver is to be memorable. By giving your brand driver a clever or surprising twist, it will be easy for people to remember and it will live and grow organically within the organization. A good brand driver is meant to inspire people. If it's not inspiring on its own, it will never intuitively lead to appropriate and brilliant branding executions. To determine whether your brand driver is memorable enough not to have to be laminated and framed, tell a random group of people in the organization what your intended brand driver is. Go back the next day and ask them to recite what you've told them. If the words you hope to hear trip liltingly off their tongues, you've got it. If they don't, go back to the drawing board.

4. Story-worthy. In my last book, BrandSimple, I wrote about British Petroleum which, after changing its name to BP, became associated with the phrase "Beyond Petroleum." These two simple words tell a story. If you were to write a story about an energy company that's about more than petroleum as an energy source, it might include content about solar energy or wind energy. Being about more than petroleum as an energy source implies that the company looks for new and innovative ways to power the world. Being an innovator in this respect means the company would most likely be an innovator in other respects: in the way it runs its retail establishments, treats its employees, builds its own buildings, does its advertising, or supports philanthropic organizations. A brand driver must be inspirational to the people who do the branding. To see if it is, get folks together and have each of them write a story about the brand driver and what it implies about the company. The objective is to see if they pick up the key factors. Use these stories to see if people "get it." If they do, the branding should be right on.

Excerpted from BrandDigital
Copyright © 2008 Allen P. Adamson, 2008
Published by PALGRAVE MACMILLAN

Excerpt from BrandDigital | Posted by dylan | August 26, 2008 10:14 AM


The following excerpt is the beginning of Chapter Three from the book What's Stopping You?: Shatter the 9 Most Common Myths Keeping You from Starting Your Own Business by Duane Ireland and Bruce R. Barringer. The June '08 issue of Publisher's Weekly states:

This book is refreshingly pragmatic while still being encouraging; it addresses the obstacles at each stage of entrepreneurship, including overcoming psychological barriers to quitting a day job, identifying and developing the right idea, financing and running effective public relations and marketing campaigns on shoestring budgets. Simultaneously upbeat and instructive, this book offers the aspiring business owner a practical push toward taking the entrepreneurial plunge.

The book is nine chapters long, with each chapter exposing one of the "9 most common myths" and revealing its correspong truth. The myth of Chapter 3 is that "it takes a lot of money to start a business."

C H A P T E R 3


Myth No. 3:
It Takes a Lot of Money to
Start a Business


Truth No. 3:
It Might Not Cost as
Much as You Think


WhatsStoppingYou-1.jpg
ow much do you think it costs to start a business? If you're thinking about a biotechnology, semiconductor, or medical product firm, you'd probably say a lot, and you'd be right. But how much do you think it costs to start an average business, like the privately owned businesses you deal with every day? And where do you think the majority of the start-up capital for these businesses comes from? According to the Wells Fargo/Gallup Small Business Index, the average small business is started for about $10,000, with the majority of the money coming from the owners' personal savings.[1]

If this figure strikes you as low, you're in good company; it strikes most people as low. That's because when most people think of businesses, they think of the types of businesses that they interact with the most frequently, like grocery stores, restaurants, gas stations, and large retail stores. These types of business do take a lot of money to start and run. But chances are if you start a business, it won't be like these businesses--at least initially. It will be more like the businesses highlighted so far in this book. Most of these businesses didn't take a tremendous amount of money to start. Even aggressive growth firms, in most cases, don't take an arm and a leg to get started. Each year Inc. magazine compiles a list of the 5,000 fastest-growing privately owned firms in the United States. In 2006, the medium amount it took to start one of the businesses on the list was $75,000.[2] That means that half of them were started for less than $75,000. And these firms cover a wide swath of businesses, from building contractors to advertising agencies to retail stores.

There is somewhat of a catch, however, involved with starting a business with limited funds. The catch is that most people simply don't have any experience or insight when it comes to determining how much it will cost to start a business, how to economize on start-up expenses, or how to raise money if needed. These are topics that there is no reason to think about until you start seriously thinking about starting a business. To provide insight regarding these issues and to further dispel the myth that it takes a lot of money to start a business, this chapter is divided into three sections. The first section provides insights into how to think about money as it relates to starting a business. The second section focuses on the techniques that enable business owners to minimize the costs associated with starting a business. The third section focuses on the choices that small business owners have for raising start-up funds if needed.

Insights Into How to Think About Money as
It Relates to Starting a Business

For most people, the topic that consumes the majority of their thinking as it relates to money and starting a specific business is "How much money will it take to get the business off the ground?" While this question makes perfect sense, there is no concrete answer. The same exact business might cost one person $10,000 to start and another person $25,000--trust us, this isn't an exaggeration. The amount needed typically depends on how a person thinks about money as it relates to starting a business, how frugal a person is, and how resourceful a person is in gaining access to money and other resources.

While money is obviously needed to start even the most basic business, many of the observations that successful business owners make about money are surprising. While you'd think money would be held in high esteem, many business owners discount the importance of having plentiful funds as a key to new business success. Instead, they tend to see the absence of money as a motivator for developing qualities such as resourcefulness, creativity, focus, frugality, and drive.

The following are three insights about the role of money in the start-up process. As you read through each insight, think carefully about how each topic relates to your own attitudes about money. One of the reasons that many businesses are started for as little money as they are is that people adjust their attitudes about money as they become more acquainted with the start-up process.

Now let's look at three insights regarding the role of money in the start-up process.

Skimpy Finances Can Be a Blessing
Rather Than a Curse

The first insight regarding money and the start-up process is that there is a silver lining to having limited start-up funds. Many successful business owners, when they reflect back on their start-up years, feel that having limited funds forced them to focus, become self-reliant, and develop a mindset of frugality--qualities that have served them well as they've grown their firms. The importance of focus is affirmed by Caterina Fake, cofounder of Flickr, the popular photo-sharing Web site, which was started in 2002. In reflecting back on the role of money in the early days of her firm, Fake said:

The money was scarce, but I'm a big believer that constraints inspire creativity. The less money you have, the fewer people and resources you have, the more creative you have to become. I think that had a lot to do with why we were able to iterate and innovate so fast.[3]

Flickr's first product was a multiplayer online game called Game Neverending. At one point mid-way through the development of the game, the programmers, on a lark, added an instant messenger application to the game's environment, which allowed users to form communities to share photos. Surprisingly, the photo-sharing feature quickly passed the game itself in terms of popularity. As the photo-sharing feature continued to gain momentum, the game itself was dropped because the company couldn't afford to work on both projects simultaneously. Flickr, as a photo-sharing Web site, became extremely popular and was acquired by Yahoo! in 2005 for somewhere between 20 and 30 million dollars. Ironically, it was the lack of money, rather than the abundance of it, that caused the founders of Flickr to drop the game and focus on the photo-sharing site, a decision that turned out to be very profitable for the company.

In regard to developing a culture of self-reliance, having limited start-up funds often instills discipline in a firm and forces the founders to substitute ingenuity and hard work for financial resources. An example of how this played out in one firm is provided by Doris Christopher, the founder of The Pampered Chef. Christopher started The Pampered Chef in 1980 and ran the company out of her home well beyond its start-up years. Explaining how having limited start-up funds helped set her on a lifelong track of financial discipline, Christopher wrote:


With a bankroll of only $3,000 to start my business, I didn't have any choice; I had to watch my overhead. It taught me discipline, which I have been mindful of throughout my business career.[4]

The Pampered Chef, which was started in 1980, has been an enormously successful company. It sells kitchen utensils through home parties, utilizing a direct sales approach (like Tupperware). At last count, the company had nearly 70,000 Pampered Chef consultants and 12 million people attending its home parties each year. To this day, the main theme of Christopher's speaking and writing is to caution business owners to avoid debt, minimize overhead, and remain self-reliant.

Finally, limited funds at the outset often help a firm develop a mindset of frugality--a quality that is often very helpful as a firm grows and expands. For example, many businesses that are started on a shoestring learn to function very inexpensively and continue to watch their money very carefully, even after they become successful.

Raising or Borrowing Money Is
Trading One Boss for Another

The second insight regarding the role of money and the start-up process has to do with raising equity capital or borrowing to fund a business. One of the first things that many people do when they decide to start a business is to try to raise money through a bank or an investor. There are several choices that business owners have for raising money, including commercial banks, SBA guaranteed loans, investors, grants, supplier financing, and several others. Of these choices, many people automatically assume that the only way they'll raise the amount of money they need is via a commercial bank or an equity investor. While the other choices might hold promise, most people's initial reactions are that the alternatives pale in comparison to the amount of money that can be raised from a bank or through an investor.

While in some cases it is necessary to go the bank or investor route, the problem with obtaining money from these sources is that there are consequences that business owners often don't fully anticipate. Bankers and investors typically assert considerable control over the businesses they provide money to as a means of protecting their investments. While the majority of bankers and investors have good intentions, the level of scrutiny and control their investments allow them often has an impact on the firms they fund. For example, banks are inherently conservative and often caution their clients to grow slowly, while investors are the opposite and regularly pressure the companies they invest in to grow quickly to increase their valuations. What's missing here is what the business owner wants. So for people leaving traditional jobs to start their own businesses, obtaining money from bankers or investors is often like trading one boss for another. You might be freeing yourself from working for a boss in a traditional sense but could have an equally influential boss in the form of a banker or an investor.

An additional consideration when taking money from an investor is that you exchange partial ownership in your business for funding. This aspect of the small business owner–investor relationship can also be problematic. Unlike the business owners introduced in this book, who started their businesses to fulfill personal aspirations or follow their passions, the majority of investors are not in it for the long term--they want their money back in three to five years along with a sizeable return. This means that a business owner like Daryn Kagan, the former CNN reporter who started a "good news" Web cast, will probably have to sell her business in three to five years from the time it was started if she accepted investment capital. Although this scenario will undoubtedly net Ms. Kagan a handsome financial return, assuming her business is gaining traction and is profitable, she'll lose direct control of the business she was so excited to create.

The solution to avoid these potential problems is steering clear of bank financing or equity funding or, at the minimum, having a clear understanding of the nature of the relationship you'll have with your banker or investors. It's possible for a small business owner to have a healthy relationship with a banker or an investor. The overarching point, however, is that small business owners should go into these relationships with their eyes wide open, fully understanding the parameters of the relationships they're developing.

Excess Funds Can Enable a start-up to Operate
Unprofitably for Too Long

The third insight regarding money and the start-up process is that having excess funds often masks problems and enables a firm to operate unprofitably for too long. Many businesses lose money their first several months while they ramp up and gain customers. That's normal. But at some point, a business has to operate profitably to prove that it is a viable, ongoing pursuit. People who start businesses with limited funds typically find out quickly if their businesses are capable of turning a profit. Because they don't have excess funds to rely on, they must make adjustments quickly, like cutting expenses or increasing sales, to turn a profit. Ultimately, if the business doesn't work, it is shut down. In contrast, if a person starts a business with abundant funds, the business can operate for months at a loss and stay open if the owner relies on excess funds to keep the business afloat. The owner may never feel pressured to cut costs or generate additional sales, thinking that the business simply needs more time to prove itself. If the business ultimately fails, it will normally lose more money and more of its owner's time and prestige than the less well funded startup.

A related complication associated with having abundant funds is that a business's cost structure and clientele is often determined by the amount of money it has initially. For example, if you decided to open a clothing store and were offered $200,000 by an investor to start the business, you might rent space in an upscale mall, hire experienced salespeople, buy the latest computer equipment, and launch an expensive advertising campaign. While this sounds good, once the business is started and the $200,000 is gone, you might be locked into a high overhead business that has to sell high margin products to an affluent clientele to make the business work. Conversely, if you had started with less money, you might have signed a shorter term lease in a more modest facility, hired your initial salespeople part-time to see which ones worked out the best, bought used computer equipment, and found inexpensive ways to spread the word about your store. Utilizing this approach, you'd actually have more flexibility and room to maneuver than the better funded scenario.

Collectively, the purpose of these three insights is to put the importance of money in starting a business in its proper perspective. While many people think, "If I only had the money, I'd start my own business," the insights provided here show that having money isn't a panacea. In fact, the discipline imposed by having limited funds is often an advantage and creates a healthier business in the long run.


Endnotes

[1]"How Much Money Does It Take to Start a Small Business?" Wells Fargo/Gallup
Small Business Index
, (San Francisco: Wells Fargo Bank), August 15, 2006.
[2] "Inc. 500," Inc., Special Issue, 2006.
[3] Jessica Livingston, Founders at Work: Stories of Startups' Early Days (New York: Apress, 2008), 259.
[4] Jack Canfield and Mark Victor Hansen, Chicken Soup for the Entrepreneur's Soul (Deerfield Beach: Health Communications, Inc., 2006), 47.

Excerpted from What's Stopping You?
Copyright © 2008 by Pearson Education, Inc.
Publishing as FT Press

Excerpt from What's Stopping You? | Posted by dylan | August 25, 2008 01:30 PM


The following excerpt is from the first chapter of Mind Capture: How You Can Stand Out in the Age of Advertising Deficit Disorder by Tony Rubleski. This is Tony's second book on "Mind Capture" and it's received a glowing endorsement from marketing guru Jeffrey Gitomer (who even agreed to write the book's forward) writing "If you can capture their mind, you can capture their wallet. Capture this book, and both will be yours." The excerpt below should give you a good idea of why Gitomer would say such a thing. It will give you a clear picture of what the book has to offer, and a straightforward explanation of what the book is not.

CHAPTER 1

Mind Capture

In The A.D.D. World!


"The enemy of the entrepreneur is distraction"

[...]

The three biggest challenges facing all marketers in the 21st century:

1. Attention 2. Time 3. Credibility

We're going to focus heavily on point #1 in this book. Why? The amount of advertising messages and marketing options available is staggering. Millions of dollars are wasted every day by a combination of ignorance, bad advice, lack of marketing knowledge and far too many conflicting opinions on what works and what doesn't.

The Mission

Marketing is the oxygen of every successful business. Don't be fooled. The greatest product, service, widget, invention, idea is doomed if no one knows about it, and bottom line, people aren't compelled to pay any attention because the marketing function is broken! Enthusiasm without a solid plan, knowledge of the customer and the use of proven marketing strategies to build Mind Capture is a prescription for struggle, little if any profit, or chance at long-term business success.

If someone came to me with a gun and said, "Tony, give me a quick, concise book that my team and I can use immediately containing key marketing skills and things you'd use to build a cash strapped, startup business from $0 to $100,000 or more in profits in one year or less," this would be it. That's my mission: cut to the chase, trim the fat, spare you theory and lay out several solid marketing ideas and specific techniques in a black and white, noncomplex way.

It's absolutely true when motivational coach and author Tony Robbins says "Success leaves clues." From the literal hundreds of sales, marketing and promotional tactics available these days, the goal of this book is to give you a clear, concise, proven and defined marketing map that you can use to build Mind Capture, and achieve quantum leaps to achieve business success.

Sadly, marketing is still for far too many businesses, organizations and sales professionals a complex, contradictory and expensive proposition. It doesn't have to be that way. To give you some perspective on how this book was assembled and crafted for maximum impact and profits, I looked at three distinct areas:

1. A successful background in direct sales selling services in two intensely competitive industries where people were extremely skeptical to talk about or even meet with me to discuss something they used everyday in their business operations: advertising and
telephone service.

2. Research from over 14 years of real world trial and error application of these techniques and learning from successful clients and organizations up close and personal. In addition, since my first book Mind Capture: How To Stand Out In The Age of Advertising Overload was released I've received amazing feedback from readers
on what they've used and the results achieved.

3. Intense study and research from hundreds of books, newsletters, magazines, private seminars and up close questioning of successful businesses I've directly worked with ranging from casinos, banking, real estate to hundreds of small and mid-sized firms covering a wide range of industries, products, and services. The sorting process has been a daunting, but a necessary task to separate the gems from the massive amount of marketing strategies and information currently available.

I'm a big believer in what the great Albert Einstein said, "Make the complex simple" and here's why:

Most People I Consult, Train And Teach Can Only Integrate And Implement Bite Sized Nuggets Of Marketing Knowledge In Stages To Achieve Long Term And Significant Positive Change

In the age of instant communication, MTV, the Internet and boundless amounts of media screaming at us with the latest, greatest deal, it's very challenging for many organizations to stop, step back and focus on a logical plan which may take time to fully produce results. The "cut and run" mentality is a major problem with many marketing initiatives that sometimes take time to produce long term results. It's very tempting for people to want the latest and greatest "magic marketing pill." It's also human nature to seek out the path of least resistance. With so many competing media options, information and no shortage of opinions, the temptation to drift off course in relation to marketing is very high.

Sprinkled within many chapters and at the back of the book, you'll see mentions for additional resources to help you explore, clarify and provide even greater knowledge on certain sections within the book. Those selected are top notch, credible in my eyes and listed to save you time and provide a shortcut on your Mind Capture marketing journey. One book can't do it all. I urge you to learn from multiple experts who have the track record and world class knowledge to assist you.

Time is precious and I'd much rather recommend to you other specific experts if you want to dive even deeper into a topic area than to try and recreate the wheel or write an 853 page book.

What This Book Is Not

Academic in nature. If you have a degree in marketing from a college, way to go, we're in good company. I have one too and I bet that my daddy's bigger than yours. Get over it. I sold my college textbooks when I was 21 and haven't missed them since. No disrespect, but you'll find this book to be loaded with strategies to improve your business quickly. Filler is not permitted. A confession: Far too many authors ramble on with 300-400 page books that most people will never finish reading. Here's my philosophy to writing:

1. Similar to when I do live training, I'm interested in making the ideas presented easy to digest in chapter size nuggets, entertaining and most importantly something you'll implement into your business.

2. Most people do not like to read (I do have an audio version of this book available by the way) or they don't have as much time as they'd like.

3. I want to save you time and lay out a case as to why marketing is critically important to understand and use effectively within your organization.

I've always believed that a solid marketing foundation and the proper mindset is critical before attempting to build mastery in any subject and in particular marketing. Too many businesses and sales professionals foolishly ignore this advice and attempt to go from a skill level of two or three on a scale of one to ten, to a nine or ten without understanding the stages in between.

WARNING

These Mind Capture strategies if applied and added into your business will give you a huge advantage over the competition. The balance of proof must be weighed in your favor consistently for you to achieve any longterm staying power in the crowded, noisy, and ever changing competitive market place.

Many businesses are either unaware or treat the Mind Capture strategies we'll cover together with little if any focused thought because they fall into the "we're too busy mode to learn, create and implement these into our business" mentality. This thinking grinds and disturbs me because it's laziness and a true lack of respect for the most important component of EVERY business--effective marketing!

Another goal and motive is to have you look at the strategies contained in the book as interconnected and important pieces to your current and future success. Much like a bullet proof vest is designed to protect and serve, you must be continually thinking, "which competitor in our industry or new startup is presently planning or attempting to put our product, service, business or organization in their crosshairs? Are they local, regional, national, web based or on the other side of the globe?"

Folks, this is the Information Age. The Internet is an amazing paradox. While creating new opportunities, it's also bringing new and radically different competition from all corners of the earth. The paranoid never sleep!

Some Sobering Statistics To Serve As A Warning and Wake Up Call:

According to the most recent Small Business Administration (SBA) data, for the year ending 2005 approximately 671,000 new businesses were started in the U.S. During that same time for the year end approximately 544,800 new and existing businesses went out of business.

Why is this? Simple. Lack of new and repeat business! Sure, there were other factors that contributed, but remember the old adage the customer is king. It's too bad how quickly this is forgotten by well intentioned businesses of all shapes and sizes. How and why did this happen in most cases? Marketing was either done poorly or not given much attention at all. The world is full of brilliant ideas, products and services that never see the light of day.

[...]

Excerpted from Mind Capture
Copyright © 2008 by Tony Rubleski
Published by Morgan James Publishing, LLC

For more information and free bonuses, go to www.MindCaptureBook.com.

Excerpt from Mind Capture | Posted by dylan | July 28, 2008 04:55 PM